- Örnek Durumlar
- Sıkça Sorulan Sorular
At TerraCottem, BVBA and TerraCottem Internacional, S.L. we process the information provided by individuals for answering the questions posed by customers and non-customers interested in learning more about our products and services, distributors and prospects or non-distributors interested in becoming one, sending newsletters, updates of our services and products, marketing materials, managing sending the information requested as well as for giving the distributors and prospects technical support and organizing webinars to give them all the necessary information to fulfil their expectations and to learn how to be successful with a TerraCottem business.
Additionally, TerraCottem may use your personal information to:
For offering you products and services according to your interests and to improve your user experience, we will create a “commercial profile” based on the information provided. No automated decisions will be made based on this profile.
The personal data provided shall be stored for the duration of the commercial relationship and as long the data subject does not request erasure.
The legal basis for processing your data is the performance of a distribution agreement or a memorandum of understanding (MOU) according to the terms and conditions stated in them.
Products and services are offered based on the consent requested; in no case does withdrawing this consent affect the performance of the distribution agreement or MOU.
Customers, prospects and other interested parties:
You give us your express and informed consent so that we can attend to your questions and to be able to carry out the activities that correspond to us in that sense.
Data will be communicated between TerraCottem, BVBA and TerraCottem Internacional, S.L. for internal administrative purposes, including processing the personal data of customers, distributors, prospects or employees. They will be also communicated to the corresponding distributor of the country to which the customer or interested party belongs and that he or she contact us for this purpose.
Specifically, TerraCottem Internacional, S.L. communicates data to the Processor Vanessa Moreno Lorenzo (Calle San Juan, 32, 11190 – Benalup, Cádiz – Spain) to fulfil accounting, taxes and administrative obligations.
TerraCottem, BVBA and TerraCottem Internacional, S.L. contract their virtual infrastructure according to a “cloud computing” model via Dropbox (https://www.dropbox.com) and under the EU-US Privacy Shield agreement. More information available at: https://bit.ly/2rzleZd and here https://www.privacyshield.gov/participant?id=a2zt0000000GnCLAA0
Additionally, TerraCottem BVBA and TerraCottem International, S.L. use the following online services that entail data communication under the EU-US Privacy Shield agreement:
|Act! CRM by Swiftpage, LLC:||http://www.swiftpage.com||https://www.act.com|
Any individual is entitled to obtain confirmation on whether TerraCottem, BVBA and TerraCottem Internacional, S.L. are processing their personal data or not. Individuals have the right to access their personal data, request the rectification of inaccurate data or, if appropriate, request their erasure when the data are no longer necessary for the purposes for which they were collected, among other grounds.
In certain circumstances and based on their specific situation, individuals may object to the processing of their data. TerraCottem, BVBA and TerraCottem Internacional, S.L. will cease processing data, except for compelling legitimate reasons, or to file or defend any claims.